Refund Policy

1. Eligibility for Refunds

We want you to be fully satisfied with your purchase. If you’re not, we offer refunds for items under the following conditions:
• Refund requests must be made within 14 days of receiving the product.
• Refunds are only applicable for defective or incorrect items.

2. How to Request a Refund

To initiate a refund, please contact us at [email protected] with your order number and the reason for your return. Please include in the header, “ASPIRE MUG PURCHASE”- REQUEST FOR REFUND.
Once we confirm your eligibility, you will be instructed on how to return the item. Please ensure the item is returned in its original packaging.

3. Refund Process & Shipping

• Once the item is received, we will process the refund within 10-20 business days. Refunds will be issued via the original payment method.
• Please note that shipping fees are non-refundable unless the item was defective or sent in error.